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Turn surcharging on or off (Pebl Pay)

Pass card fees on to the customer, or absorb them, from the app.

Surcharging lets you pass card processing fees on to the customer rather than absorbing them. In Pebl Pay you can toggle this on or off yourself.

šŸ’” Pebl is currently assessing how this may change once the RBA's surcharge ban rules come into place October 1.

Turn surcharging on or off

  1. Go to Profile > Settings > Payments.

  2. Toggle surcharging on or off.

When surcharging is on, the fee is added at checkout and shown to the customer. When it's off, you absorb the fee.

Not sure which to choose? See Surcharge vs absorbing fees. (In Pebl Collect, surcharging is managed by an admin in the Dashboard.)

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