Overview:
If you encounter issues using Tap to Pay on iPhone, this guide outlines common problems and solutions.
đĄ Pro Tip
Tap to Pay on iPhone does not work if you're talking on the phone or connected to another bluetooth device (e.g. playing music through speakers).
Step-by-Step Instructions:
Ensure NFC, Bluetooth & Location Services are enabled:
Go to your iPhone's Settings > Apps > your Pebl app.
Ensure NFC, Bluetooth & Location Services are enabled.
Check for iOS updates:
Make sure you're running a recent iOS version (released within the last year; we recommend the latest â see currently supported iOS versions).
Check in your iPhone's Settings > General > Software Update.
Confirm device compatibility:
Tap to Pay only works on iPhone XS or later.
Check in your iPhone's Settings > General > About.
Re-trigger Tap to Pay setup:
Log out of your Pebl app and back in â the one-time Tap to Pay setup prompts will appear again. (Setup is automatic in the app; there's no manual re-registration.)
Restart your device:
Turn your iPhone off and on, then retry.
Other resources: