Overview:
To protect against fraud, Pebl does not allow automatic changes to your settlement account through the app. This helps safeguard your funds.
How to Update:
To request a change to your settlement account:
Contact Pebl Support at [email protected] from the email you used to sign-up to Pebl.
Alternatively, log-in to your account and contact us via Pebl's in-app chat.
You may need to provide:
Verified ID (biometric re-authentication may apply)
Your business name and ABN
New account details and a recent bank statement
Pebl will verify and confirm the change within 1–2 business days.
FAQs and Troubleshooting Tips:
Why can’t I change this myself?
This restriction helps prevent fraud and unauthorised access to your funds.
Can I add multiple accounts?
No. Each business can only have one active settlement account at a time - although if you have multiple locations/events or branches - each of these can have their own bank account.