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FAQs

Updated over a month ago

Overview

Whether you’re just getting started or exploring if Pebl is right for your business, this article answers the most frequently asked questions about how Pebl works, who it's for, and what to expect with payments, fees, and account setup.

How Do I Get Started with Pebl?

Getting started takes just a few minutes β€” sign up, verify your mobile number, and link your bank account.
πŸ‘‰ Read more here


Do I Need an ABN to Use Pebl?

Yes. Pebl is for business use only and requires you to have a valid ABN to sign-up.
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Is Pebl Suitable for My Business?

If you take payments β€” in person or remotely β€” Pebl is likely a fit. Trades, charities, retailers, mobile teams, and service businesses all use Pebl.
πŸ‘‰ Unless you're a prohibited business type, you can use Pebl.


What Fees Are Involved with Pebl?

Pebl offers a simple, flat transaction fee for all payment types. No setup or monthly fees.
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How Long Does It Take to Receive My Payment?

Card payments typically settle to your bank account within 2 business days. PayID payments settle sam-day at approx. 8pm.
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What Payment Types Can Pebl Accept?

Pebl supports all major card types, PayID, and Apple/Google Pay, depending on the payment method used.
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Can I Accept Payments Without a Business Website?

Yes! Pebl doesn’t require a website at all. You can send payment links or accept payments directly on your phone.


Does Pebl Work on Both iPhone and Android?

Yes. Pebl is available on both iPhone and Android, and supports Tap to Pay on compatible devices.
πŸ‘‰ Apple App Store
πŸ‘‰ Google Play Store


Can I Use Pebl If I Have a Team?

Absolutely. Pebl makes it easy to invite team members to accept payments without sharing sensitive business info.
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How Do I Cancel or Close My Pebl Account?

To close your account, please contact Pebl Support via chat or email.

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